QSI Facilities Blog

Adding Value Thru Proactive Maintenance

Posted by QSI Facilities on October 22 , 2018

The value of energy management and proactive maintenance is achieved through the use of actionable data, and continuous refinement of the facility management and maintenance schedule. As explained by David Lewek of Facility Executive, Facilities Managers can focus on adding value thru proactive maintenance by understanding building asset status, collecting data, maintaining a preventative maintenance schedule, and optimizing facility need to ensure all activities are addressed on time. This reduces the costs associated with downtime and deviations from the pre-planned budget.

Reactive Maintenance Is the Harbinger of Costs

According to Andrew Gager of FacilitiesNet, deferred maintenance refers to reactive maintenance needs that are left on the backburner for an extended period. While Facilities Managers view deferred maintenance as a means to cut short-term costs, its potential impact on long-term capital planning can be quite severe.

Proactive Maintenance Helps Facilities Managers Put Out Fires Before They Start

As noted by Greg Zimmerman of FacilitiesNet, implementing a proactive maintenance program opens the door to better prioritization of maintenance needs, better use of labor resources and fewer disruptions. Since disruptions directly affect guest experiences and diminish brand value, being able to address maintenance needs before they result in disruptions is essential to building brand value. In other words, proactive maintenance helps Facilities Managers get a glimpse of future facility needs, which has major implications for better capital planning and allocation of resources, not to mention collaboration and better communication with C-Suite.

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How to Add Value Through Proactive Maintenance

Augmented intelligence through actionable data enables better maintenance of facilities assets, as well as boost labor productivity, asserts Michael A. Crowley of FacilitiesNet. Additional steps to analyzing data and adding value to an organization through proactive maintenance include:

  • Analyze data to derive actionable insights. Most often, this includes the use of cloud-based systems to perform operations calculations in real-time, freeing resources within the facilities management department for ensuring superior customer service and addressing other, more critical needs.
  • Use predictive analytics to reduce downtime. Predictive analytics can use data to estimate and determine when facility assets may fail and schedule proactive, preventative maintenance before it causes the disruption; as a result, maintenance needs can be addressed during vacancy hours or other low-volume periods.
  • Prioritize the maintenance schedule to reflect pain points. The maintenance schedule must reflect the most pertinent issues. In other words, identify problems which are more likely to lead to a disruption and increased facilities maintenance cost. Using actionable data to answer those problems adds on-going value to your organization through proactive maintenance.
  • Manage reactive versus proactive capital planning processes. While eradicating all reactive maintenance is impossible, things will still go wrong, but reducing the amount of reactive maintenance as much as possible is key to improving efficiency and establishing better capital planning processes.

Boost Your Bottom Line and Increase Brand Value With Proactive Maintenance Now

Proactive maintenance is the best way to achieve real-world cost savings and enhance labor productivity in your organization. Facilities Managers should start working to create a proactive maintenance and facilities management strategy today.