Traditional multi-site facilities management typically involves a single Facility Manager to oversee a single location. While this may work for small businesses, any organization operating more than two locations is losing money if a Facility Manager is necessary at each location, around-the-clock. Regardless of industry, the old way of doing things just does not work in the modern age. In addition, maintaining large organizations with menial facilities management resources is expensive. Facilities Managers over vast regions spend way too much time trying to find quality field service vendors, and insight into facilities assets is lacking. Facilities Managers of today need to understand why traditional multi-site facilities management is inefficient and simply does not work.
Traditional Multi-Site Facilities Management Is Disjointed and Inefficient
The Facilities Manager is one of the individuals in an organization with the capability to lead the organization into the next age. The customer experience is of the highest priority, and any detraction from creating the best experience possible, reflects poorly on the Facility Manager. Unfortunately, the traditional way of handling multi-site facilities management results in Facilities Managers getting stuck fixing an endless laundry list of needs. This is both disjointed and inefficient, but modern multi-site facilities management can help.
Modern Multi-Site Facilities Management Is Based on Integrated Services and Reducing TCO
Modern multi-site facilities management is about understanding the total cost of ownership of a facility and its assets, not just the price per hour. While a Facility Manager may be able to get a lower price point for repairs from a local technician, they are still subject to the influences of that region. However, a company that outsources multi-site facilities management can tap into the endless resources of a nationwide field service vendor network, such as those within the QSI Facilities footprint. In fact, QSI Integrated Facilities Services are associated with a direct gain in profitability in the facilities management department. In other words, savings and facility management translate into better guest experiences as Facilities Managers can focus on running facilities, not trying to find and address small detail.
How to Implement Efficient, Modern Processes
Facilities Managers will want to implement modern multi-site facilities management standards, but doing so is another complex task, especially when faced with the challenge of investment costs and obtaining shareholder support. While QSI Facilities, can help Facilities Managers move past these obstacles, it is important to understand the challenge that exists in implementing processes in-house. For reference, consider these steps in implementing efficient, modern processes in-house and how they stack up against outsourcing:
- Develop a Plan to Reduce TCO. Reducing the total cost of ownership is the best way to obtain support for a facilities management program, but the challenge lies in defining the ways to reduce TCO.
- Leverage New Technologies, Including a Building Information Modeling (BIM) System. As explained by FM Link, a BIM system can help keep everyone informed with new facilities management activities and needs.
- Create a Broad Network of Field Service Vendors. The network of field service vendors must be accessible by all locations and for any needs.
- Prioritize Facility Needs, Considering the Company-wide Budget. Prioritization of facility needs, including maintenance needs, is essential in developing a modern multi-site facilities management
- Reduce Liability. Reducing liability is another factor to consider. Since a modern program may require the upgrades or complete overhauls of existing assets, where appropriate, it can be difficult to mitigate risk and reduce liability when implementing such a system.
- Manage Assets With Informed Decision Making. Informed decision-making means understanding your facility assets and their details to make informed decisions regarding the repair or replacement of a malfunctioning asset, as well as using analytics and advanced technologies to refine the maintenance schedule and reduce the costs associated with maintenance.
- Develop an Efficiency-Driven Culture. This must include an effective energy management program. According to a study, published by ScienceDirect, maximized energy efficiency requires a companywide effort to reduce energy use. While new technology and connected systems can help, experience in handling energy management plays a vital role in determining cost savings.
- Consider a Third-Party, Integrated Solutions’ Provider. Outsourcing effectively puts the entire process in the hands of a third-party, such as QSI’s Integrated Facilities Solutions. QSI understands the needs of the modern Facilities Manager and has the resources to scale operations to virtually any size.
Bring Multi-Site Facilities Management Into the New Era With the Right Partnership
Multi-site facilities management can be streamlined through the use of outsourced services and latest-generation technologies. Analytics, big data, machine learning, and that sporting tools put the power of being in multiple places at once. In the hands of Facilities Managers, while reducing the costs by providing a near-limitless resource in the form of a vast vendor network and experience. Leverage modern multi-site facilities management tools and resources by contacting QSI Facilities online or calling 1-888-328-2454 today.