Integrated facilities services management refers to the combined use of technology and resource management to ensure all facility needs are met without exception. In today’s world, integrated facility services management includes using a computerized maintenance management system, deploying analytics, working with countless vendors, and more. As more companies look for ways to avoid costs, the value of integrated facility services will increase. First, Facilities Managers need to understand the challenges of integrated services, the state of smart building initiatives, and the benefits of this combined approach.
Challenges of Integrated Facilities Services Management Continue to Exist
Integrated facilities services management comes with several challenges, especially in existing buildings, notes FM Link. Existing facility assets are not necessarily internet-ready. They lack the essential functions of today's assets, so the connection to the Internet of Things (IoT) appears impossible without adding new software and technology.
Integrated facilities also require a level of trust among your field service vendor network. Since vendors work with third-party servicers to manage facilities, your department will need to turn over some control and access to assets, as well as performance data. Since data is value, this can prove to be a hard sell.
Smart Building Initiatives Doubled Between 2013 and 2018
A key issue at stake in integrated facility services management goes back to the number of smart building initiatives in place today. Between 2013 and 2018, the value of smart building systems increased from $2.5 billion to $4.29 billion. In addition, capabilities within smart building systems have expanded, allowing companies to simplify systemwide controls, identify patterns between disparate systems and augment efficiency. This builds on the value added through predictive maintenance, notes Grainger.
Additional Benefits of Integrated Facilities Services Management
Integrated facilities services management empowers smart building systems in crucial functions. It serves as the bridge between all systems and processes, ranging from those impacting vendor selection to work order resolution. Additional benefits of integrated services include:
- Rapid implementation for existing buildings. Recommissioning of assets with IoT-enabled, wireless sensors enable real-time monitoring.
- Deployment of smart systems in new construction or remodeling. During remodeling and new construction, integration with existing systems is key to maximizing asset value.
- Significant cost avoidance savings resulting from improved use of natural resources. While these savings derive from lower energy costs, they also include lower total cost of ownership from improved maintenance planning and handling.
- Automated system controls to improve building occupant comfort. Smart building systems also empower occupants by creating an automated environment that adjusts to optimize comfort and productivity, boosting customer experiences, and reducing disruptions. Automation exists throughout the facility and its assets, including automated thermostats, lighting controls, occupant sensors, alert and safety systems, and more.