Best Practices to Implement an Integrated Facilities Management Program

Deploying an integrated facilities management program offers significant benefits. As explained by FacilitiesNet, system integration allows companies to link traditionally disparate systems to uncover new insights. Furthermore, data increases in value as its scale and volume increase. In other words, more data amounts to a better view of operations that can reveal areas of needed improvement and how to achieve the desired outcome, reports FacilitiesNet. Integration stands out as an essential best practice in modern facilities management, and it will always be useful to follow these critical best practices to implement an integrated program.

Establish a Common Means of Communication

Communication is the most critical aspect of any integrated facilities management program. Users and servicers need a convenient means of managing information and communicating. Using a computerized maintenance management system is often the most effective way to achieve increased collaboration and communication, essential in optimizing all needs, including scheduled maintenance, asset management, nationwide remodels, and any other activity. Since a CMMS is often limited to computer-entered work orders, it is also essential to define a means of communicating for emergency facility services or other urgent matters, such as on-demand maintenance.

Increase Your Vendor Network to Accommodate Virtually Any Need

The next key to successful program implementation lies in vendor management. Poor visibility into vendors and hasty vendor selection processes can add to maintenance and management costs. Delays in field service technician arrival, instances of overbilling, problems with the quality of repairs, and other factors can be mitigated by giving the technician an incentive to fulfill the need to the optimal standard. In other words, competition between vendors encourages better service, and leveraging a third-party facilities management service provider further enhances this opportunity. Since all vendors undergo a rigorous application and vetting process, partnering companies realize immediate improvements to field service management.

facilities management

Recommission Facility Assets With Connected Sensors

Facility assets can be recommissioned with wireless sensors to track performance, energy use, and other factors affecting performance, such as vicinity temperature and occupant activities. Recommissioning also involves a level of data collection that is used to develop an asset management playbook.

An asset playbook provides a one-stop resource for all asset data relating to repairs and replacement. For example, it should contain the age, time elapsed since the last service, next service data, serial number, warranty information, and expected cost of replacement for each asset.

Together, connected sensors and the asset management playbook provide a defined approach to facilities management for all possible needs.

Implement a Preventive Maintenance Program

A preventive maintenance program is another critical factor in integrated facilities management. Applying 6 sigma principles, integrated services must include preventive maintenance as an addition to scheduled services, emergency services, on-demand maintenance, technology management, and deployment and project management. Instead of focusing on a specific cost per hour for a given activity, those that focus on the total cost of ownership for facility services can achieve cost avoidance. Moreover, preventive maintenance extends the life expectancy of your assets and reduces the risk of disruption to consumer and building occupants, notes Facility Executive.

Measure Performance of Your Integrated Facilities Management Program With Data Analytics

The final aspect of an integrated facilities program goes back to data. Data analytics empower Facility Managers with the knowledge to make decisions that will achieve the best possible result. Meanwhile, predictive analytics help prevents problems from arising, and prescriptive analytics can automate decision-making processes entirely. The application of this data has a natural implication for reporting and building a stronger case for continued use of an integrated facilities management program.

Start Your Implementation of a Better Program Now

An integrated facilities management program identifies both the strengths and weaknesses in your organization, and it ensures all needs are met promptly. Follow the tips mentioned above, and help your organization get on the track toward lower total cost of ownership and strategic facility management.

Eric Crabb

Eric Crabb