What Is Integrated Facilities Management?

Integration has become a topic in industries around the globe, and integrated facilities management is making waves as well. According to Business Wire, global spend on integrated facilities management services is expected to surpass $152.7 billion by 2021. This reflects the need to move the facilities management toward the single pane of glass methodology, bringing all systems, processes, and management styles under a single platform. According to Melinda Gorgenyi of RemiNetwork, up to 33 percent of Facilities Managers surveyed are actively involved in integrating their services. The remaining 66 percent stand as a monument to why Facilities Managers need to understand a few things about the value of integrated facilities management.

Disjointed Facilities Management Increases Risk

Disconnects between systems and facilities management professionals result in a higher total cost of ownership (TCO). Systems that function independently lead to data silos and inefficiencies, and disjointed systems and disconnects between facilities, corporations, upper-level managers, and field service vendors increase risk in a company. This risk is amplified in multi-site portfolios. Since Facilities Managers may be responsible for overseeing numerous locations; integration is the natural solution. Integrated facilities management brings all decision-making processes, data measurements, and reporting needs under one proverbial roof which can help mitigate this risk and improve profitability.

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Integrated Facilities Management Streamlines Operations

Integrated facilities management approaches streamline operations, giving Facilities Managers the ability to tap into white resources with a single point of contact.

For example, outsourcing facilities management to a third-party provider, like QSI Facilities, gives Facilities Managers the ability to tap into a network of integrated facilities management professionals and resources. Outside entities can help establish measurable KPIs, enabling companies to move beyond the hourly fix rate, identify costs, and reduce TCO by up to 30 percent. Additionally, integrated systems are applicable to asset management, maintenance, project management, and managing growth costs. Furthermore, integrated facilities management reduces costs associated with working field service vendors, such as offering a specified rate card, membership-exclusive pricing, fixed dispatch, budget management and more.

Better landlord lease management, conditions assessments, corporate Integrated services mean a combined approach to facilities management, including on-demand maintenance, scheduled services, preventative maintenance asset management and project management.

Benefits of Optimized, Integrated Facilities Management

The benefits of integrated facilities management mirror the benefits of integrating operations in other industries. Some of these benefits include:

  • reduction in operating costs. This is often seen as additional costs associated with multiple service providers is reduced by moving to a single contract, simplifying facilities management.
  • Assistance with project management and change management. New systems are created and launched on a daily basis, and outsourcing puts the benefits of the latest technology and resources in the hands of Facilities Managers immediately. In fact, integrated facilities management can result in 10-percent savings in the adoption of new technology.
  • Implementation of best practices and innovative techniques, such as using Lean Six Sigma principles in making facilities management decisions to reduce risk and take advantage of opportunities as they become available.
  • Better competition and access to field service vendors at a lower cost. Outsourcing and integrating facilities management serves as a check on supplier pricing, ensuring Facilities Managers can work with tightening budgets.

Leverage Integrated Facilities Management in Your Organization by Choosing QSI Facilities as Your FM Partner

Integrated facilities management is the new standard, and it will continue to rise in popularity as more companies move toward preventative, predictive maintenance styles. More than anything else, integration provides ongoing optimization of facilities management. To find out how integrated facilities management can improve your operation, contact QSI Facilities online or by calling 1-888-328-2454 today.

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