Facilities Management Outlook Through 2020 & Beyond

The ability to apply data and use technology to derive more value from facilities management across all operations, both planned and on-demand, represents a substantial advantage of the digital age across managing operations. Unfortunately, the pandemic’s current state and its impact are already forcing facilities managers to evolve their strategies. According to Facility Executive, in a survey of pandemic-related topics among business-owners, “74% said their business would in some ways emerge stronger from the crisis.” To help all facilities managers stay the course, it’s essential to realize what’s next on the horizon and how it will help future-proof facilities management. 

Data Collection Is Going to Become More Important to Facilities Management

When it comes to facilities services management and proper practices, it is essential to look at data that focuses on both income per capita and aggregate income. Aggregate income helps provide a clear picture of overall success and stability, while per capita income sheds insight into how local markets perform. Therefore, data collection, processing, and analysis will be so important to managers and facility operators across many industries.

Cleansing and Analyzing Data Will Uncover New Insights and Opportunities to lower Total Cost of Ownership

During challenging seasons, finances can become too tight, and companies are often forced to trim facilities budgets in some way to make it through the lean times. Proper data collection and analysis can help reveal new insights into finical management and make it easier to maintain healthy business practices while still reducing costs and improving facilities outlook. Facility managers strive to make ownership more affordable and more streamlined throughout all business levels.

Outsourcing Non-Core Functions Will Open New Revenue Streams Through Savings

Over the years, businesses have recognized outsourcing as a practical and applicable option to improve a range of vital business operations, including facilities management. Companies tend to begin with the basics of non-core functions to improve consolidation, standardization, and visualization and then continue to optimize and enhance their outsourcing with revenue streams and strengthen business finances.

Integrated Facilities Services Will Bring Harmony to Everything

Companies today are exploring the benefits of facilities management integration and related services in their day-to-day business operations. These efforts are to streamline management across all levels of the business while also improving overall performance. Taking full advantage of integrated facilities management and related services will help balance every aspect of business management.

Centralized Work Order Management Will Lessen Stress and Improve Resolution Timelines

A computerized maintenance management system (CMMS) will allow management teams to do their jobs more effectively and help them make informed decisions about various operations, systems, and services involved in regular operations. That includes all maintenance needs, managing field service vendors, verifying work orders are completed on time, and much more. 

Choose the Right Partner to Succeed in Facilities Services Management Regardless of What the Future Holds

In turbulent and uncertain times, it can be difficult for businesses to survive. But with proper facilities service management practices, losses can be minimized, and profits can be enhanced. Changes are coming: climate change, Artificial Intelligence, digital marketing trends, blockchain services, and more. They will all change the way we work very shortly as we come to the end of 2020 and are just some of the issues that facilities management teams must address. Contact Cushman & Wakefield Facilities’ Solutions to get started.



J Glasglow, MCR

J Glasglow, MCR

As Senior Vice President of Solutions Development for Cushman & Wakefield Global Occupier Services, J Glasgow partners with corporate occupiers of real estate to develop integrated real estate, facility, project and operational management programs designed to improve processes, manage risk while significantly reducing total cost of occupancy. J’s background includes more than 20 years of experience in diverse commercial and corporate real estate disciplines such as, account leadership, and management, facility and operational planning, project management and strategic portfolio optimization. J has advised global clients from a broad range of market sectors encompassing financial, insurance, healthcare, bio-science, engineering, and consumer goods companies that encompass, office, industrial and manufacturing portfolios. With a diverse background in corporate real estate planning, facility management and project management, J has leveraged savings for his clients of over $313 million dollars while aligning with their overall business strategy and mission.