Healthcare facilities management is one of the most complex areas affecting Facilities Managers. Poor execution and lack of planning can result in poor and even dangerous treatment outcomes, up to and including loss of life. However, Facilities Managers who take the time to understand the top challenges in healthcare facilities management can help reduce risk and improve treatment outcomes. Let’s take a closer look at these challenges, why they occur, and how Facilities Managers can overcome them.
What Are the Primary Challenges in Healthcare Facilities Management?
Unlike commercial facilities management, healthcare facilities management is filled with unique challenges. Facilities Managers must ensure their buildings are in tip-top shape while maintaining the safety and security of all documentation for patients and visitors alike. Failure to maintain proper protocols for managing protected health information (PHI) could result in the assessment of significant penalties and fines against a facility. In addition, healthcare Facilities Managers face the following primary challenges.
- Facility emergency systems requirements are becoming more stringent.
- Executives demand lower overhead costs.
- Security is more important than ever.
- Patient satisfaction and treatment outcomes determine reimbursement from insurers.
How Centralized Facility Management Controls Solve These Problems
Centralized facility management can help healthcare Facilities Managers meet rising demands and maintain proper assets maintenance and facility management processes. In fact, companies that are actively using spreadsheets and outdated systems in healthcare facilities management could be in the process of settling legal disputes involving lost or inaccurate information, reports Carl Terrantroy of Aconex. Migrating facilities management systems to a centralized platform can help solve these problems.
Best Practices to Overcome Challenges in Healthcare Facilities Management
Healthcare Facility Managers need actionable ways to overcome these challenges. However, the sheer volume of responsibilities in healthcare facilities management can make meeting the demands of these burdens complicated. Fortunately, Facilities Managers should use the following best practices to overcome the top challenges:
- Maintain patient safety.
- Improve security.
- Set and adhere to a budget.
- Track assets’ maintenance records.
- Coordinate with the vendors to minimize disruption to the therapeutic environment.
- Maintain compliance with regulatory agencies.
- Know what they can and cannot do.
- Outsource when necessary.
Take Control of the Challenges in Healthcare Facilities Management by Working with QSI Facilities Now
Healthcare facility management is unlike commercial building management, but it still must consider all the potential risks and issues found in commercial building management. However, healthcare facility management has the added risk of being involved in the healthcare of other people. Poor planning or failure on the part of the facilities management team could adversely impact treatment outcomes and lead to ongoing problems with the Joint Commission, Department of Aging and Disability Services, and Centers for Medicaid and Medicare Services (CMS). Learn more about the ways QSI Facilities can improve the health of those in your care through efficient Healthcare Facilities Management by contacting QSI Facilities online or calling 1-888-328-2454 today.