QSI Facilities Blog

Around the globe, consumers and businesses are turning to technology and digital information to improve their lives and operations. Smart devices like Nest thermostats, energy-efficient lighting and connected appliances are commonplace; furthermore, this unprecedented explosion of technology is ripe for the taking in improving facility management services, reports the Areo Blog. In fact, digital information and facility management services can improve your business in several ways.

Modern facility managers can use facilities technology to reduce risk in many ways. Advanced security protocols and access points help improve cybersecurity; furthermore, automated fault detection can stop a broken pipe from causing a “complete shutdown” of your business. Also, facilities technology vendors can provide value and still drive down costs. So, take a look at some of the top ways in which today’s facilities technology can mitigate risk in your business.

Facility management technology is continually evolving. New technologies have been developed to meet the changing demands of its users; modern facility management technology enables traditional, reactive operations to move to a proactive state, explains David Lewek of Facility Executive. In maintenance and standard operations, facility management technology enables proactive operations in the following ways:

The Internet of Things is quickly changing how business operates and how individuals live. The Internet of Things collects data from smart devices, and the number of smart devices is starting to leverage the power of the masses for real improvements in energy efficiency, productivity, and usefulness for both residential and commercial  uses  alike. When these devices collect and leverage such information, gathered from millions of sources, it is known as Big Data; Big Data in facilities will lead to vast improvements in how facilities managers use data to function.

Understanding your facilities management spend helps in unlocking your organization’s total cost ownership. Depending on the size of your facility, HVAC systems, lighting and other assets can cost thousands and, if left to deteriorate, the total cost of ownership of such systems will go unchecked. Further, a higher facilities management spend contributes to higher total cost ownership, but by focusing on effective control of a few of these key areas, you can alleviate the total cost of ownership.

The Professional Retail Store Maintenance Association (PRSM) has once again released its annual report on the nation’s top retail facilities management trends. This year’s report highlights the growing demand regarding e-commerce, concerns over the facilities’ management skills gap, the use of technology to improve facilities management and more. To help your organization stay competitive, you need to understand the top findings in the report.

Managers may struggle with the decision to continue operating facilities management services in-house or to outsource. For some companies, the decision to outsource can present unique challenges, such as cutting facilities management positions. However, outsourcing facility services can have significant benefits, and the rationale for outsourcing is growing stronger. If your facility is contemplating outsourcing facilities services, consider these reasons why it may be exactly what you need.

Facility managers have a duty to get a handle on all maintenance costs, and one of the most effective ways to gain control over maintenance and promote a preventative maintenance schedule lies in using a computerized maintenance management system (CMMS). These systems are built as software-as-a-service (SaaS) platforms that have wide scalability and adaptability to each facility’s needs, including these crucial areas of facilities preventative maintenance.

Achieving facilities management total cost reduction proves value in gaining control over facilities management systems and processes. This is the common goal of all businesses, driving overhead expenses down, and facility managers can improve their bottom lines by taking these five actions.

Facilities management is changing. Once, facilities management was focused on appeasing stakeholders and ensuring the positive image of the company. However, modern facilities management is now becoming hyper-focused on customer experience. While this does improve brand value and the company’s image, focusing on the client's experience is also key to ensuring repeat purchases and growing a business. In the digital age, the importance of the customer experience is vital to success, and facilities managers need to understand why they must focus on customer experiences above all else.